Running a retail business in the bustling UK market is challenging, especially with an outdated point-of-sale system. Slow transaction times, inaccurate inventory tracking, and the inability to provide modern payment options can turn the daily operation of your retail store into a logistical nightmare. These inefficiencies not only cost you time and money but also compromise the shopping experience for your customers.
Imagine the frustration of watching queues grow longer because of sluggish transaction processing, the embarrassment of telling customers you’re out of stock of an item still listed as available, or the sheer disappointment on a customer’s face when they can’t use their preferred payment method. These are not just minor inconveniences; they are critical issues that can drive your customers straight into the arms of your competitors. In today’s fast-paced retail environment, sticking to these outdated practices could significantly hinder your growth and profitability.
Enter our cutting-edge retail EPOS system, designed specifically for UK retailers like you who are ready to revolutionize their business operations. Our system offers lightning-fast transaction processing and real-time inventory management and supports a wide range of payment options to ensure you never miss a sale. With our EPOS system, you can enhance the shopping experience, improve operational efficiency, and increase customer satisfaction. Say goodbye to the days of manual errors and customer dissatisfaction, and welcome a new era of retail excellence. With our solution, you’re not just upgrading your system; you’re transforming your entire business to meet and exceed the demands of the modern consumer.
Quick Links
- Square: Best Overall EPOS System
- Lightspeed: Excellent Retail EPOS
- EposNow: Provides a Versatile EPOS Solution Tailored to Retail Businesses
- GoodTill: Strong EPOS system for Retail
- Zettle: To Businesses That Are Selling On The Go
Compare The Best Retail EPOS Systems
 |  Our Top Pick |  |  |  |  |
EPOS Systems | Square | Lightspeed | EposNow | GoodTill | Zettle |
Rating | |||||
Pricing | £16+VAT – Square Reader | from | £25 per month | From £29/month | No monthly fee £29 – card reader £189 – store kit |
Key Benefits | - Integrated Point of Sale (POS) System | - Multi-Channel Retailing | -Inventory Management Management CustomisableProduct Catalog | -Integrated E-commerce Solutions | -Payment Processing -Inventory Management |
Strengths | -Intuitive and user-friendly interface | - Versatile and customisable POS interface | -Affordable pricing with flexible plans | -Highly customisable POS interface | -Simple and user-friendly mobile POS solution |
Weaknesses | -Limited customisation options compared to some other EPOS systems | -Higher cost compared to some other EPOS systems | -Limited customisation options compared to more advanced systems | -Higher cost compared to some other EPOS systems | - Simple and user-friendly mobile POS solution |
1. Square: Perfect Fit for Start-up Retailers Establishing Their Presence
Three key factors stand out when considering an EPOS system: pricing, integrations, and hardware. In these aspects, Square shines as a top choice. With its beginner-friendly pricing structure featuring zero monthly fees, Square is an accessible option for budding retail businesses. Its £19 flexible card reader also underscores its commitment to affordability without compromising functionality.
Square’s appeal extends beyond cost-efficiency:
Intuitive Design: Despite its affordability, Square boasts a user-centric design, offering valuable features like automatic inventory sync. This ensures that even novice users can navigate the system with ease.
Scalability: Square provides unlimited user passwords, catering to large teams of up to 10 or more. This scalability allows businesses to adapt and grow without limitations.
Instant Setup: With Square, setting up is a breeze. Once you’ve received the Square Card Reader and downloaded the Square for Retail software onto your iPad, you can start serving customers immediately, saving time and hassle.
Square’s EPOS system offers cost-effective solutions and prioritises user experience, scalability, and convenience, making it an ideal choice for new retail businesses looking to establish a strong foundation.
Features
- Electronic-Point-of-Sale (EPOS) System
- Inventory Management
- Integration Capabilities
- Analytics and Reporting
- Customer Relationship Management (CRM)
- Employee Management
- E-commerce Integration
Pricing
| Software cost: | Hardware cost: | Transaction fees: |
| Free | £19 + VAT | 1.75% in-person transaction fee 1.4% + 25p for UK card transactions 2.5% + 25p for non-UK card transactions 2.5% Keyed-in transactions |
Pros
- Affordable Pricing: Square offers a cost-effective solution with no monthly fees, making it accessible to businesses of all sizes, especially startups and small businesses.
- User-Friendly Interface: The system features an intuitive and user-centric design, making it easy for employees to learn and use efficiently.
- Flexible Hardware Options: Square provides a range of hardware options, including a flexible and affordable card reader, catering to the diverse needs of businesses.
- Integration Capabilities: Square seamlessly integrates with various third-party apps and services, allowing businesses to enhance functionality and tailor the system to their specific requirements.
- Scalability: Square’s EPOS system can scale with the growth of the business, accommodating additional users and expanding features as needed.
Cons
- Limited Customisation: While Square offers essential features, it may lack the depth of customisation and advanced functionalities compared to some other EPOS systems, which could be a limitation for businesses with complex needs.
- Transaction Fees: Although Square’s pricing is transparent, businesses should be mindful of transaction fees, which can vary depending on factors such as payment method and transaction type.
- Hardware Compatibility: While Square offers a range of hardware options, businesses may encounter limitations in terms of compatibility with existing hardware or specific business requirements.
- Customer Support: While Square offers customer support, some users have reported occasional issues with response times or lack of resolution for more complex queries.
- Limited Offline Functionality: Square’s EPOS system relies on an internet connection for full functionality, which may pose challenges in environments with unreliable internet connectivity.
Lightspeed: Excellent Retail EPOS
With Lightspeed EPOS, retailers gain access to a suite of powerful tools and features that streamline operations, enhance customer experiences, and drive growth. From intuitive inventory management to advanced reporting and analytics, Lightspeed EPOS provides the insights and capabilities retailers need to succeed in today’s market.
But Lightspeed EPOS is more than just an Electronic-Point-Of-Sale System – it’s a partner in your success. With dedicated customer support and ongoing updates and improvements, Lightspeed is committed to helping retailers thrive in an ever-changing retail landscape.
So if you’re ready to take your retail business to new heights, join the thousands of businesses worldwide that trust Lightspeed EPOS. Discover the power of Lightspeed and unlock the full potential of your retail business today.
Features
- Intuitive Electronic Point of Sale (EPOS) System
- Inventory Management
- Advanced Reporting and Analytics
- Multi-Store Functionality
- Customer Relationship Management (CRM)
| Pricing | Hardware cost: |
| £39 per month | Touchscreen Terminals starting from £799 Receipt Printers: £199 Barcode Scanners from £99 Cash Drawers: from £99 Payment Terminals from £299 iPad Stands and Accessories: from £49 |
Pros
- Comprehensive Features: Lightspeed EPOS offers a wide range of features, including point of sale, inventory management, reporting and analytics, customer relationship management (CRM), and more, providing retailers with a comprehensive solution to manage their business.
- Multi-Store Functionality: Lightspeed supports multi-store functionality, allowing businesses with multiple locations to manage inventory, sales, and reporting from a centralised dashboard, providing greater efficiency and visibility across all stores.
- Intuitive Interface: Lightspeed’s user-friendly interface makes it easy for staff to learn and use the system, reducing training time and increasing productivity.
- Powerful Reporting and Analytics: Lightspeed provides robust reporting and analytics tools, giving retailers valuable insights into sales performance, inventory turnover, customer behavior, and more, helping them make informed decisions to optimise their business.
- E-commerce Integration: Lightspeed seamlessly integrates with e-commerce platforms, enabling retailers to synchronise inventory and manage orders across online and offline channels, providing a seamless omnichannel shopping experience for customers.
Cons
- Cost: Lightspeed EPOS can be expensive for smaller businesses, with monthly subscription plans starting from £69 per month, plus additional fees for add-on modules and hardware.
- Learning Curve: While Lightspeed offers a user-friendly interface, there may still be a learning curve for some users, especially when implementing advanced features or customising the system to specific business needs.
- Hardware Costs: The cost of hardware, such as touchscreen terminals, receipt printers, and barcode scanners, can add up, particularly for businesses with multiple locations or specialised requirements.
- Customer Support: Some users have reported issues with Lightspeed’s customer support, including delays in response times and difficulty resolving technical issues, which can be frustrating for businesses relying on prompt assistance.
- Transaction Fees: While Lightspeed does not charge transaction fees for in-person transactions, fees may apply for online transactions processed through Lightspeed’s integrated payment processing partners, which could impact overall costs for businesses selling online.
Pricing
EposNow: Provides a Versatile EPOS Solution Tailored to Retail Businesses
EposNow is the comprehensive EPOS solution designed to streamline operations, drive sales, and enhance the overall customer experience. With Epos Now at your fingertips, you can access a powerful suite of tools and features tailored specifically for the retail industry.
From intuitive point-of-sale systems to advanced inventory management and robust reporting capabilities, Epos Now empowers retailers of all sizes to take control of their operations and maximise efficiency. But it doesn’t stop there – Epos Now goes beyond just transaction processing. With customisable loyalty programs, seamless integration with e-commerce platforms, and dedicated support, Epos Now is more than just a point-of-sale system – it’s a partner in your business success.
So, whether you’re a small boutique or a large retail chain, join the thousands of businesses worldwide that trust Epos Now to take their operations to the next level. Discover the power of Epos Now and unlock the full potential of your retail business today.
Features
- Multi-Channel Retailing
- Customer Relationship Management (CRM)
- Employee Management
- Customisable Loyalty Programs
- E-commerce Integration
- Integration Capabilities
Pricing
| Software Subscription | Hardware cost | Installation and Setup |
| start at £39 per month | Prices for hardware start at £299. | For installation and setup start at £199 |
Pros
- Comprehensive Features: Epos Now offers a wide range of features, including point of sale (POS), inventory management, reporting and analytics, customer relationship management (CRM), and more. This comprehensive feature set ensures that businesses have all the tools they need to manage their operations effectively.
- User-Friendly Interface: Epos Now boasts an intuitive and user-friendly interface, making it easy for staff to learn and use the system. This reduces training time and increases productivity, especially in fast-paced retail environments.
- Customisation Options: Epos Now provides customisation options allowing businesses to tailor the system to their needs. Whether customising menus, creating loyalty programs, or generating reports, businesses can configure Epos Now to suit their requirements.
- Scalability: Epos Now is scalable, meaning it can grow with your business. Whether you’re a small independent retailer or a large multi-store chain, Epos Now can accommodate your needs and adapt as your business evolves.
- Integration Capabilities: Epos Now seamlessly integrates with a wide range of third-party apps and services, allowing businesses to extend the system’s functionality. This integration capability enables businesses to streamline processes and improve efficiency.
Cons
- Cost: While Epos Now offers a range of pricing plans to suit different budgets, some businesses may find the initial cost of setup and hardware investment prohibitive, particularly for smaller businesses with limited resources.
- Learning Curve: Despite its user-friendly interface, there may still be a learning curve for some users, especially when implementing advanced features or customising the system. This could result in additional time and resources needed for training.
- Customer Support: Some users have reported issues with Epos Now’s customer support, including delayed response times and difficulty resolving technical issues. This could be frustrating for businesses relying on prompt assistance to address issues and ensure smooth system operation.
- Transaction Fees: While Epos Now does not charge transaction fees for in-person transactions, fees may apply for online transactions processed through Epos Now’s integrated payment processing partners. This could impact overall costs for businesses selling online.
- Hardware Compatibility: While Epos Now offers a range of hardware options, businesses may encounter limitations in terms of compatibility with existing hardware or specific business requirements. This could result in additional costs for hardware upgrades or replacements.
GoodTill: Strong EPOS system for Retail
EposNow is the comprehensive EPOS solution designed to streamline operations, drive sales, and enhance the overall customer experience. With Epos Now at your fingertips, you can access a powerful suite of tools and features tailored specifically for the retail industry.
From intuitive point-of-sale systems to advanced inventory management and robust reporting capabilities, Epos Now empowers retailers of all sizes to take control of their operations and maximise efficiency. But it doesn’t stop there – Epos Now goes beyond just transaction processing. With customisable loyalty programs, seamless integration with e-commerce platforms, and dedicated support, Epos Now is more than just a point-of-sale system – it’s a partner in your business success.
So, whether you’re a small boutique or a large retail chain, join the thousands of businesses worldwide that trust Epos Now to take their operations to the next level. Discover the power of Epos Now and unlock the full potential of your retail business today.
Features
- Intuitive Point of Sale (POS) System
- Inventory Management
- Reporting and Analytics
- Multi-Channel Retailing
- Customer Relationship Management (CRM)
- Employee Management
Pricing
| Software Subscription | Hardware cost | Installation and Setup |
| Start at £29 per month | The cost of hardware varies depending on the type and specifications of the equipment required. | Goodtill may charge a one-time fee for installation and setup services, particularly for businesses that require assistance with configuring the system and integrating it with existing hardware or software solutions. |
Pros
- User-Friendly Interface: Goodtill EPOS boasts an intuitive and user-friendly interface, making it easy for staff to learn and navigate the system. This reduces training time and increases productivity.
- Comprehensive Features: Goodtill offers a wide range of features tailored to meet the needs of retail businesses, including point of sale (POS), inventory management, reporting and analytics, customer relationship management (CRM), and more. This comprehensive feature set ensures that businesses have all the tools they need to effectively manage their operations.
- Customisation Options: Goodtill provides customisation options that allow businesses to tailor the system to their specific needs. Whether it’s customising menus, creating loyalty programs, or generating reports, businesses have the flexibility to configure Goodtill to suit their requirements.
- Integration Capabilities: Goodtill seamlessly integrates with a variety of third-party apps and services, allowing businesses to extend the functionality of the system and streamline processes. This integration capability enables businesses to improve efficiency and optimise operations.
- Customer Support: Goodtill offers dedicated customer support to assist businesses with setup, training, troubleshooting, and ongoing support. Their support team is responsive and knowledgeable, providing prompt assistance to address any issues or concerns.
Cons
- Cost: While Goodtill offers a range of pricing plans to suit different budgets, some businesses may find the initial cost of setup and hardware investment prohibitive, particularly for smaller businesses with limited resources.
- Learning Curve: Despite its user-friendly interface, there may still be a learning curve for some users, especially when implementing advanced features or customising the system. This could result in additional time and resources needed for training.
- Hardware Compatibility: While Goodtill offers a range of hardware options, businesses may encounter limitations in terms of compatibility with existing hardware or specific business requirements. This could result in additional costs for hardware upgrades or replacements.
- Transaction Fees: While Goodtill does not charge transaction fees for in-person transactions, fees may apply for online transactions processed through Goodtill’s integrated payment processing partners. This could impact overall costs for businesses selling online.
- Limited Scalability: While Goodtill is suitable for small to medium-sized businesses, it may not be as scalable as some other EPOS systems, particularly for large enterprises with complex operations or multiple locations.
Zettle: To Businesses That Are Selling On The Go
Zettle – the game-changing EPOS solution designed to empower entrepreneurs and small businesses a like. With Zettle at your side, you can revolutionise your operations, streamline transactions, and take your business to new heights.
Zettle offers a dynamic and innovative approach to point-of-sale technology, providing businesses with the tools they need to succeed in today’s competitive marketplace. From intuitive transaction processing to seamless inventory management, Zettle’s comprehensive suite of features ensures that you have everything you need to run your business efficiently and effectively.
But Zettle is more than just a point-of-sale system – it’s a partner in your business journey. With its user-friendly interface, dedicated customer support, and commitment to innovation, Zettle is here to support you every step of the way. So why wait? Join the thousands of businesses worldwide that trust Zettle to power their success. Discover the possibilities with Zettle and unlock the full potential of your business today.
Pricing
| Software Subscription | Transaction Fees | Hardware cost |
| Start at £29 per month | Transaction fees typically start at around 1.75% per transaction for in-person card payments and 2.5% for online card payments.New List Item | The cost of hardware varies depending on the type and specifications of the equipment required |
Pros
- User-Friendly Interface: Zettle boasts an intuitive and user-friendly interface, making it easy for businesses to process transactions quickly and efficiently. This reduces training time and increases productivity.
- Affordable Pricing: Zettle offers transparent and affordable pricing plans, making it accessible to small businesses and startups with limited budgets. No long-term contracts or hidden fees allow businesses to scale their operations without breaking the bank.
- Payment Flexibility: Zettle supports a variety of payment methods, including credit cards, debit cards, and mobile payments, giving businesses the flexibility to accept payments wherever and whenever they need to.
- Inventory Management: Zettle provides basic inventory management features, allowing businesses to track stock levels and manage product variations. While not as robust as other EPOS systems, it offers sufficient functionality for small businesses with simpler inventory needs.
- Integration Capabilities: Zettle seamlessly integrates with various third-party apps and services, allowing businesses to extend the system’s functionality and streamline processes. This integration capability enables businesses to improve efficiency and optimise operations.
Cons
- Limited Features: Zettle may lack some advanced features and functionalities compared to other EPOS systems, particularly for businesses with more complex operations or specialized requirements. This could be a drawback for businesses looking for a more comprehensive solution.
- Limited Scalability: While Zettle is suitable for small businesses and startups, it may not be as scalable as some other EPOS systems, particularly for larger enterprises with more extensive operations or multiple locations. This could be a limitation for businesses planning to grow rapidly.
- Customer Support: Some users have reported issues with Zettle’s customer support, including delayed response times and difficulty resolving technical issues. This could be frustrating for businesses relying on prompt assistance to address any issues or concerns.
- Transaction Fees: While Zettle offers competitive pricing plans, businesses should know that transaction fees apply for each payment processed through the system. While these fees are relatively low, they can add up over time, particularly for businesses with high transaction volumes.
- Limited Reporting and Analytics: Zettle’s reporting and analytics capabilities may be limited compared to some other EPOS systems, with fewer customisation options and less advanced insights. This could be a drawback for businesses looking for more robust reporting tools to analyse their sales data and make informed decisions.
How do I get started with a retail EPOS system?
In the bustling world of retail, efficiency is paramount. Embracing a retail Electronic Point of Sale (EPOS) system is no longer an option – it’s a necessity. But where do you begin? Fear not, for navigating the realm of EPOS systems is simpler than you might think.
Identify Your Business Needs:
Before diving into the myriad of EPOS solutions available, take a moment to assess your business requirements. Are you a small boutique in need of basic transaction processing, or a multi-store enterprise seeking advanced inventory management? Understanding your needs will guide you towards the most suitable solution.
Research EPOS Providers:
Armed with your requirements, it’s time to explore EPOS providers. In the UK market, options abound, from industry giants to niche players. Consider factors such as pricing, features, hardware compatibility, and customer support when evaluating providers.
Choose the Right EPOS System:
With research in hand, narrow down your options and select the EPOS system that best aligns with your business needs and budget. Look for intuitive interfaces, robust features, and scalability to ensure long-term success.
Setup and Implementation:
Once you’ve chosen your EPOS system, it’s time to set up and implement it in your retail environment. Many providers offer installation services and training to help you get started quickly and efficiently. Take advantage of these resources to ensure a smooth transition.
Test and Refine:
As with any new system, there may be a learning curve. Take the time to test your EPOS system thoroughly and refine your processes as needed. Solicit feedback from staff and customers to identify areas for improvement.
Embrace the Future:
Congratulations! You’ve successfully implemented a retail EPOS system. But the journey doesn’t end here. Stay abreast of industry trends and technological advancements to ensure your business remains competitive in the ever-evolving retail landscape.
Frequently Asked Questions
What is the Difference Between EPOS and POS Retail Systems?
The terms EPOS (Electronic Point of Sale) and POS (Point of Sale) are often used interchangeably in the retail industry, but they can denote slight differences in functionality and scope.
- POS (Point of Sale) Systems: Traditionally, Retail POS systems refer to the setup where transactions are completed, including the hardware (like cash registers and card readers) and software that processes sales. POS systems are designed to handle the sale process by accepting payments, recording sales, and tracking inventory levels. They are crucial for daily transactions and can be tailored for various business sizes, from small shops to large retail chains.
- EPOS (Electronic Point of Sale) Systems: EPOS systems represent a more advanced version of POS technology, emphasizing the “electronic” aspect. They usually offer a broader range of features and capabilities, including advanced inventory management, customer relationship management (CRM), comprehensive sales reporting, and analytics. EPOS systems are often cloud-based, allowing for real-time data access and management from any location, enhancing operational flexibility and providing deeper insights into business performance.
The primary difference lies in the extent of functionalities and the integration of technologies. While all EPOS systems are POS systems, not all POS systems have the advanced features and capabilities associated with EPOS. EPOS solutions are more likely to offer integrated, comprehensive management tools that extend beyond the point of sale to include aspects like marketing, employee scheduling, and detailed business analytics, making them a more holistic solution for retail and hospitality businesses aiming for operational efficiency and growth.
What are the common challenges faced by retail businesses?
Running a retail business comes with its own set of challenges, including inventory management, sales tracking, and ensuring customer satisfaction. Inefficient processes, manual errors, and outdated systems can lead to lost sales and hinder growth. Common frustrations include slow EPOS systems during peak hours, inventory inaccuracies, and the inability to offer personalized experiences.
How can an EPOS system benefit my retail business?
An Electronic Point of Sale (EPOS) for retail system can address many of the challenges faced by retail businesses. EPOS systems streamline operations, automate tasks, and provide real-time access to data. They offer fast, intuitive sales processing, advanced inventory management, and integrated customer management capabilities. EPOS systems also provide valuable insights into sales trends, inventory turnover, and customer behavior, helping businesses make informed decisions to optimize their operations and drive growth.
What factors should I consider when choosing an EPOS system?
When choosing an EPOS system for your retail business, it’s essential to consider factors such as pricing, features, hardware compatibility, and customer support. Look for a system that aligns with your business needs and budget, offers intuitive interfaces, and provides comprehensive operations management features. Additionally, consider scalability and integration capabilities to ensure that the system can grow with your business and seamlessly integrate with other tools and services.
How do I get started with a retail EPOS system?
Getting started with a retail EPOS system is simpler than you might think. Begin by identifying your business needs and researching EPOS providers. Choose the right EPOS system for your business, set up and implement it in your retail environment, and test and refine your processes as needed. Finally, stay abreast of industry trends and technological advancements to ensure your business remains competitive in the ever-evolving retail landscape.
I need a versatile EPOS solution for my retail business that can adapt as it grows. What should I choose?
Epos Now provides a versatile EPOS solution that’s well-suited for retail businesses looking to streamline operations and enhance customer experiences. Its scalability and wide range of features make it ideal for businesses planning to expand.
Final Words
Navigating the world of retail EPOS systems may seem daunting, but with the right guidance, it becomes a manageable and rewarding endeavour. By understanding the common challenges retail businesses face and the benefits of EPOS systems, you’re better equipped to make informed decisions for your business. Consider factors such as pricing, features, and scalability when choosing an EPOS system, and don’t forget the importance of integration and customer support.
With the right EPOS system in place, you can streamline operations, automate tasks, and provide better customer experiences. Whether you’re a small boutique or a large retail chain, there’s an EPOS solution out there to meet your needs. Take the time to research and evaluate your options, and don’t hesitate to reach out for support if needed.
We hope this article has helped guide you through the process of getting started with a retail EPOS system. If you have any questions or comments, we’d love to hear from you. Feel free to share your thoughts in the comments below and join the conversation!
